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Easily accessible – like a ride to the next ranch
Do you have any questions? We're here for you around the campfire.
Whether you're looking for the right boot, have questions about your order, or just want to get a taste of western style, our team is here for you.
Feel free to get in touch – by phone, email, or simply drop us your digital hat. We'll respond as fast as a mustang.
You want to tell us something, partner?
We are here for you – whether you are a cowboy, cowgirl or dusty rider looking for style.
Write to us with any questions, problems, or just to say "Howdy." We'll get back to you faster than a mustang at the gallop.
Montana Legacy Westerns Store
Montana Legacy Westerns Store Bobardt IT Business Solutions
Urfelder Straße 55a, 50389 Wesseling, Germany
🕒 Reachable:
Mon–Fri: 8:00–16:00
Sat–Sun: 9:00–17:00
FAQs – Frequently asked questions in the saddle
Get answers here – straight from the Montana Legacy Westerns Western Post Office.
1. 🕒 How long does shipping take?
Usually 7-14 days, depending on where you set up camp.
We ship directly from our network – and real cowboys are happy to wait if it means real leather.
➡️ Tip: Many of our products come directly from the USA – limited & with history.
2. How do I know if my order has arrived?
Once you have ordered, you will receive a confirmation email.
Then it's time to put your feet up, pour yourself a coffee – we'll take care of the rest.
3. 🚚 Can I change my delivery address after placing my order?
Yes, partner – as long as your order isn't on the trail yet.
Write to us as fast as a gunslinger draws.
4. 💳 What payment methods do you offer?
We take everything a modern cowboy has in the saddle:
PayPal, Klarna, credit card, Apple Pay & more.
➡️ Safe, fast & tested like a well-maintained saddle.
5. 🧥 How do your sizes fit?
Our sizes are as honest as our prices.
You'll find a size chart for each item – and if you're unsure, just write to us.
➡️ For cowgirls and cowboys – from XS to 5XL.
6. 🔄 Can I return something?
Sure. 14-day return policy – no annoying paperwork.
➡️ Because in the West the word still counts.
7. ⭐️ What makes you different from other shops?
We live what we sell.
With us you get authentic Western products, hand-picked, some directly from Montana and the Yellowstone area.
➡️ No mass stuff – just a real attitude to life.
8. 🤠 Do you also have something for real cowboys & cowgirls?
Everything we do is made for true Western hearts –
whether you work in the stable, want to go to country night or simply live wild & free.
9. 📦 Where do your products come from?
Many pieces come directly from the USA – from Texas, Wyoming or Montana.
➡️ We're working with a Yellowstone actor soon – exclusively with us
10. 💬 How can I best reach you?
By email, telephone or via the contact form.
And don't worry: We're not written by bots, but by real people with cowboy hearts.
